TRANSLATION-8468 - USA (Alabama) - 24x7x365 Over-The-Phone Language Interpreter Services - Deadline December 2,2026

(1) Vendor needs to provide 24x7x365 over–the–phone language interpreter services.• Provide qualified, professional, experienced interpreters who possess a high level of interpretation skills and proficiency in both the English language and the non–English speaker’s language to interpret the speaker’s meaning completely and accurately.• Confidentiality: Interpreters are bound to keep all information acquired during calls confidential, protecting the privacy of all parties involved. • Professional Demeanor and Conduct: Interpreters must behave professionally, be punctual. • Scope of Practice: Interpreters should only accept calls they are qualified for and must accurately represent their certifications, training, and experience • Duty to Report Errors: Interpreters have a duty to correct any errors in interpretation immediately upon identification. • Accuracy and Completeness: Interpreters must render a complete, faithful, and accurate interpretation, preserving the tone, intent, and nuance of the source language without changing, adding, or omitting any part. – Be able to preserve the tone, sentiment, and emotional level of the original oral statement.(2) The contract period will be for one year.(3) This bis is Total Small Business Set–Aside