ITES-11364 - USA (Pedricktown, New Jersey) - Information Technology Services - Deadline December 1,2026

(1) Vendor needs to provide information technology (IT) services to the government authority located in Pedricktown, NJ.• The IT Provider shall: – Provide technical support for Township computers, servers, printers, mobile devices, and network equipment. – Respond to service requests and technical issues in a timely manner. – Provide remote and on–site support as needed. – Manage and maintain the Township's network infrastructure. – Monitor system performance and recommend improvements. – Assist with cybersecurity measures and data protection. – Manage user accounts, passwords, and access permissions. – Maintain data backup and disaster recovery procedures. – Support email systems, Microsoft 365 services, and cloud–based applications. – Assist with phone systems, internet connectivity, and telecommunications services. – Provide software updates, security patches, and system maintenance. – Assist with hardware and software procurement recommendations. – Coordinate with software vendors and third–party technology providers. – Assist with website–related technical matters when requested. – Provide support during emergency situations and system outages. – Attend Township meetings when requested. – Perform such other information technology services as requested by the Township. (2) The contract period will be for one year.