AI-1172 - Nepal - Chatbot Solution - Deadline August 9,2026

Vendor needs to provide chatbot solution. – Literature review• Review of existing relevant national policies, guidelines, toolkits, frameworks on and Information and Technology (IT) and Artificial Intelligence (AI) • Integration of data on abortion services, recent global, regional and national evidences– Technological update• Update web–based chatbot and device Meta business suite (messenger) based chatbot based on the scope of work• Integration of privacy, confidentiality, data security, data storage and explicit consent process in the chatbot• Integration of data deletion features• Ensure no or minimal personal data required for the registration or for the chatbot use, and mechanism to view, correct, or request deletion of their personal information.• Integration of audio, video and other reading materials for user • Develop user friendly interface with name, logo and other branding relevant details • Include referral pathways and follow–up site options for abortion seeker, and digital platforms including helplines• Integrate gestational calculator in the chatbot• Ensure maximum quota of queries and fast response• Establish a data breach and cybersecurity notification process• Facilitate and support during field testing of the chatbot• Develop dashboard for easy access to key performance indicators