INSU-6517 - USA (Greenville, Texas) - Unemployment Insurance Services - Deadline October 6,2026

(1) Vendor needs to provide unemployment insurance services to the government authority located in Greenville, TX.a) Unemployment claims management.b) All services regarding unemployment claims in accordance with client instructions as provided in specifications.c) Provider agrees that it will process all unemployment claims to include all claims reported prior to the effective date of this contract for the duration of the term of this contract.d) Knowledge and expertise in the area of unemployment to include the review and evaluation of outcomes and trends of unemployment applications and hearings.– Administrator Services Requirements:The Provider shall include the following in the management of Unemployment Compensation and Cost Control:a) Establish channels of communication between Client and Provider.b) Prepare and distribute program/procedure guide.c) Establish operating procedures to transition pending unemployment insurance claims and hearing responses.– Hearings:The Provider shall serve as the agency representative at the subsequent hearings for Unemployment Insurance, as well as provide guidance and assistance to the District in all cases in which the District has filed an appeal, or in which a former employee, i.e., Claimant, files an appeal. Such advice and guidance shall include:a) Researching background and facts.b) Review facts, issues, hearing procedures, instruction of witnesses, and required documentation with District.c) Conduct pre–hearing conferences with staff that you designate. If the circumstances of a particular hearing warrant special care, a hearing representative will be available to attend the hearing.(2) All question must be submitted no later than September 29, 2026.(3) Contact period will be for one year.