SW-121015 - USA (New York) - Cloud-Based Public Safety Communication Software - Deadline November 5,2026

(1) Vendor needs to provide cloud–based public safety communication software.• cloud–based public safety communication, collaboration, and operational workflow management software platform.• The platform shall provide secure communications, investigative and operational workflow management, task coordination, and controlled collaboration among authorized public safety personnel and external participants.• The platform shall provide secure communications, operational workflow management, task coordination, and interagency collaboration within a unified software environment.• Communication and workflow functions shall operate under a single authentication system and centrally administered permissions architecture.• The platform shall provide centralized administration of user profiles, roles, assignments, and access permissions across communication and workflow functions.• The platform shall provide secure, auditable communications for investigations, incidents, planned events, emergency operations, and interagency activities.• Access permissions shall be configurable at both the individual communication channel level and the individual discussion thread level.• The platform shall support secure public safety communications within an environment aligned with the federal bureau of investigation's criminal justice information services (CJIS) Security Policy• The platform shall support integration with authorized external systems and third–party data sources.• Integration capabilities shall include support for application programming interfaces (APIs), webhooks, and authorized third–party data vendors.(2) The contract period will be for one year.