CC-3853 - USA (Minnesota) - Contact Center and Unified Communications Solutions - Deadline September 29,2026

(1) Vendor needs to provide contact center and unified communications solutions • Unified communication solutions, such as: VoIP technology and UCaaS, video or audio collaboration and conferencing, mobility options, mass notification, and enhanced messaging; • Contact center solutions, such as: CCaaS, automatic call or contact distribution and routing, omnichannel capability, interactive voice response, real–time status, reporting, and analytics• Solutions including architecture, implementation, migration, ongoing support, hardware, software, integrations, number porting, deployment services, and related applications for premises–based, cloud–based, or hybrid environments(2) All the questions must be submitted no later than Sep 21, 2026(3) Vendors will need to pay and register on the tendering authority's website in order to obtain the RFP document without a watermark.