SW-120586 - USA (Texas) - Cloud Based Referral Management Software - Deadline November 9,2026

(1) Vendor needs to provide cloud based referral management software. • Proven third–party vendor that can provide a closed loop referral management solution capable of tracking referrals from creation through final resolution, including scheduling, completion, consultation receipt, and communication back to the originating provider.• Provide a comprehensive, referral management platform that supports the complete lifecycle of outbound specialty referrals, diagnostic imaging facilitation, including referral intake, authorization management, specialist scheduling status monitoring, consultation retrieval, referral closure, analytics, and interoperability.• SMS reminders• Automated patient outreach• Multilingual communications• Monitoring failed outreach attempts• Patient communication audit trail• Ability to see scheduling conversion rates, no show rates.• Full support for real time data and dashboards and analytics with ability to customize for required data.• Real–time interface monitoring(2) All the questions must be submitted no later than Oct 16, 2026. (3) The contract period will be for three years.