SW-116648 - USA (Maryland) - Cloud-Based Direct Billing and Cobra Administration System - Deadline August 18,2026

(1) Vendor needs to provide cloud–based direct billing and cobra administration system. • Procure a turnkey, cloud based direct billing and COBRA administration system. • The system should be able to exchange state enrollment data with the State’s carriers, process direct billing, and produce various federal and State required notifications.• Provide online employer–level account management with capabilities to access member data, view and download letters and enter new participants.• Manage flexible billing frequency for participants.• Provide ongoing and continuous system testing services.• Provide continuous knowledge transfer to State staff regarding updates and functionality.• Provide a member portal with capabilities for members to view coverage, payment history, and premium due dates that allows participants to update communication preferences and direct participants• Reporting requirements to manage the project and ongoing status of the system.(2) All the questions must be submitted no later than July 30, 2026(3) The contract period will be for seven years.