ITES-11016 - USA (Coweta, Oklahoma) - Managed IT Services - Deadline October 2,2026

(1) Vendor needs to provide managed IT services to the government authority located in Coweta, OK.• Provide comprehensive managed IT services, cybersecurity support, network administration, help desk services, strategic technology planning, and related professional services.– Managed It Servicesa) Network Management• Monitor and maintain network infrastructure• Configure and manage switches, routers, firewalls, and wireless networks• Monitor network performance and availability• Manage VPN and remote access solutions• Maintain network documentation (b) Server Administration• Manage physical and virtual servers• Install patches and updates• Maintain operating systems and applications• Monitor server health and performance• Perform capacity planningc) Workstation Support• Desktop and laptop support• Device deployment and configuration• Hardware troubleshooting and repair coordination• Software installation and updates• Mobile device management – General Requirements • Help Desk Services• Cybersecurity Services• Risk Management• Backup and Disaster Recovery• Cloud Services Support• Public Safety Technology Support• Strategic Technology Planning• Technology Projects(2) The contract period will be for one year.