TRAVEL-1857 - USA (Virginia) - Travel Agency Services - Deadline October 12,2026

(1) Vendor needs to provide travel agency services include air ticketing, airport pickup and drop, VISA services and services to the government authority located in Virginia.1. Air travel:– Request seat assignments on flights based on passenger preferences and subject to availability when making reservations.– Provide timely communication on special rates and offers, fare changes and relevant travel updates.– Advise on the appropriate travel mode (commercial airline or charter) for different groups of passengers.2. Reservation and ticketing:– For every duly approved travel authorization, immediately make offers and prepare appropriate itineraries based on the lowest fare, and the most direct and convenient routing as approved by the requester. – Promptly issue accurate tickets and detailed itineraries, showing the accurate status of the airline on all segments of the journey including scheduled stops for changing planes or refuelling.– Accurately advise of ticketing deadlines and other relevant information every time reservations are made, in order to avoid cancellation of bookings.3. Booking system:– Operate a central reservations system, which will include:– Bookings for the most economically feasible flight as per policy.– Bookings for low–cost carriers where applicable.– An electronic facility to amend bookings.– A passenger tracking system.4. Immigration and visas:– Facilitate and assist in the issuance and processing of visa forms within reasonable time, when required at an agreed fee. Visa fees charged by respective consular offices will be paid by agency.5. Conference handling and hotel bookings:– Make accommodation reservations when requested. This service shall include initiating and confirming reservations, and confirming the bed and breakfast rate at which the reservation is made. 6. Airport transfers and transportation services:– Provide and coordinate timely airport transfers and transportation services for domestic, regional and international travel for staff and visitors to and from the airports as and when required in Botswana and other offices at an agreed fee. (2) All question must be submitted no later than October 09, 2026.(3) A contract period will be for one year.