TELCOM-2937 - USA (Washington, DC) - Mobile Phone Services - Deadline September 10,2026

(1) Vendor needs to provide mobile phone services to the government authority located in Washington, DC.– Mobile Subscriptions• Provision of mobile voice and data subscriptions.• Access to 4G/5G mobile networks within Sweden and applicable roaming zones.• Allocation and activation of SIM and/or eSIM profiles.• Administration of corporate subscription plans– Number Series Management• Implementation and administration of current customers’ existing number series.• Guarantee that all mobile numbers within the agreed series remain under the Customer’s control.• The Customer shall retain the right to activate, suspend, port, and terminate subscriptions without risk of losing assigned numbers within the series– Data and Roaming Services• National mobile data services in accordance with selected subscription tiers.• Unlimited internet plan, free calls, SMS, MMS within EU/EES• Up to 1Gbps bandwidth• 5G support• eSIM support– Voice Services• Such calling shall be treated as included traffic within the Customer’s subscription and shall not incur per–minute charges, connection fees, surcharges, or additional usage fees.– Administration PortalProvide access to an online self–service portal for:• Activating and terminating subscriptions• Managing SIM cards• Monitoring usage• Adjusting service Plans– Support and Service Desk• Dedicated Account Manager• Dedicated customer support during business hours (minimum 08:00–17:00 CET, weekdays).• Incident handling and escalation procedures– Billing and Invoicing• Quarterly invoicing.• Itemized usage specifications.• Electronic invoicing(2) Contact term will be for one year.