Wayfinding and Signage

The City of Cleveland (“City”), owner and operator of Cleveland Hopkins International Airport (“CLE” or “Airport”), Burke Lakefront Airport (“BKL”) (collectively, the “Airports”), and the North Coast Harbor (“Harbor”), through its Director of the Department of Port Control (“Director”), invites written Statements of Qualifications (“Statement” or “Statements”) from qualified firms with demonstrable expertise and experience in providing comprehensive Wayfinding Services (the “Project”). These services will support the planning, design, management and implementation of wayfinding systems for both landside and airside areas of CLE, as required by the various divisions of the Department of Port Control (“Department”) and as further described in this Request for Qualifications (“RFQ”). The selected firm will provide staff augmentation to the Department and will report to the Assistant Director of Marketing Communications and Guest Experience. Qualified firms either singly or in joint venture or other legal arrangements (collectively, the "Firm", “Contractor” or “Consultant”) must have the requisite, demonstrated competence and experience in, and a thorough knowledge of, the services required for the Project.