BILLING-3270 - USA (Virginia) - Banking and Merchant Card Processing Service - Deadline December 8,2026

(1) Vendor needs to provide banking and merchant card processing service.– Provide the following services, directly or through district–approved partners, and shall remain the primary point of accountability for the complete service.– Depository and account services:– The bank shall establish and maintain the district's designated deposit accounts and provide deposit processing, check clearing, account transfers, balance reporting and monthly statements.– Cash deposits and change orders:– bank shall accept and process the district's daily cash deposits through coordination with and the receiving counting center or an equivalent arrangement.– Wire transfers and remote check deposit:– The bank shall provide origination and receipt, incoming and outgoing wire transfers, internal transfers, reusable payment templates, transaction confirmations and reporting.– Account protection and security:– The bank shall provide check positive pay, with payee matching where available; debit blocks and filters; and check blocks on designated accounts that do not issue checks.– Merchant card processing:– The bank, directly or through an identified processing partner, shall provide credit and debit card acceptance including MasterCard, Visa, Discover, American Express, Apple Pay and Google Pay and processing for the district's toll operations.– The service shall include authorization, settlement and funding; refunds; chargebacks; retrieval requests; and disputed–item handling.– Employee business credit cards:– The bank shall provide a District business credit–card program for employee travel and other authorized expenses, with individual spending limits, administrative access, billing statements and transaction reporting.– Customer service and online access:– The bank shall assign a primary relationship contact, a day–to–day treasury support contact and backup contacts, with a coordinated escalation process covering the bank and processor.– Implementation and transition:– The bank shall implement the services under a District–approved transition plan covering account setup, Brink's coordination, remote deposit, payment templates, fraud controls, merchant–system compatibility, employee cards and staff training.(2) All the questions must be submitted no later than November 20, 2026.(3) The contract period will be for five years.