SW-120409 - USA (Nevada) - RFI for Cloud-Based Anonymous School Safety and Tip Management Platform - Deadline October 16,2026

(1) Vendor needs to provide cloud–based anonymous school safety and tip management platform.– Provide a modern, cloud–based, anonymous tip acquisition and management platform.– Provide an end–to–end software platform, branded mobile applications, system implementation, continuous technical support, and comprehensive administrator training.– Tip submission and acquisition:– Multi–channel intake: support secure tip intake via web browsers, IOS and android mobile apps, and direct phone calls.– Media attachments: enable tipsters to attach photos, audio, and video files (supporting file sizes up to 100mb per file).– Manual entry: allow authorized staff and law enforcement personnel to manually log phone–in tips or walk–in reports into the system.– Tip management and workflow:– Automated logging: apply immutable date/time stamps upon initial tip creation across all channels (web, app, manual entry).– Triage and stat using: feature customizable tip status workflows (e.g., open, pending, triaged, closed), priority tagging, and administrative options to clear inadvertently flagged tags.– Notifications and distribution:– Real–time dispatch: instantly dispatch urgent tip notifications via email and SMS to designated multi–disciplinary team contacts across schools, law enforcement, and mental health providers.– Broadcast alerts: provide the ability to send customized, non–tip operational notifications, updates, and emergency alerts to specific schools, districts, or contact groups.– Search, audit, and reporting:– Audit trails: maintain comprehensive, unchallengeable audit logs tracking all record views, edits, status updates, transfers, and user actions with associated user ids and date/time stamps.– Reporting Engine: Provide a robust reporting tool capable of filtering data by date range, category, location (city, county, school district), and disposition status.(2) All the questions must be submitted no later than October 9, 2026.