SW-119538 - USA (New York) - RFI for Hosted Predictive Dialer System - Deadline September 24,2026

(1) Vendor needs to provide hosted predictive dialer system.– Provide ongoing hosting, licensing, upgrades, maintenance and technical support of the hosted predictive dialer system and mobile application.– Automated Recruitment Communication System a predictive dialer system in a separate environment that shall include, but not be limited to the following:– Software modifications to reflect changed operating environments. – Re–engineering/design, reprogramming of any components of the software due to a failure of the system to perform. – Software modifications required to fine tune or enhance system performance in the event of degradation or non–optimum performance. – Outbound and incoming calling. – Text, E–Mail and Voicemail Capabilities.– Script Building. – Data uploading tools. – Live tracking. – Reporting tools. – Ability to record live conversations. – Ability to run multiple campaigns. – Archiving capabilities. – Schedule capabilities. – Authorization control. – Help desk support. (2) All the questions head been on September 7, 2026.