Lockbox Remittance Services

The City of Raleigh is seeking a qualified service provider to deliver Lockbox Remittance Services for water, sewer and solid waste services. This includes, but is not limited to: daily mail pick-up, payment processing, same day deposit capabilities, and all personnel, equipment, facilities, and transportation required for the secure handling, processing, storage, and delivery of remittance items. The City is seeking a turn key, end to end solution. Proposers should demonstrate substantial experience providing lockbox processing services at a comparable scale and must offer efficient, reliable, and cost effective approaches that meet the City’s operational needs.