TRANSPORT-12246 - USA (Fulton, Georgia) - Alternative Senior Transportation Services - Deadline November 16,2026

(1) Vendor needs to provide alternative senior transportation services to transport eligible county seniors aged 60 and above to ensure that seniors are self–sufficient to the government authority located in Fulton, GA.– The platform must support trip scheduling, real–time vehicle tracking, estimated arrival times, trip status updates, and automated cost–share processing.– Operate a real–time, on–demand dispatching platform capable of dynamically matching riders to drivers.– Advanced Trip and Ridership Analytics: – Analytics summarizing ridership patterns, including total completed trips, peak service hours, average wait times, trip durations, trip cancellation counts, and no–show occurrences.– Financial and Billing Transparency: – Maintain a reporting system capable of daily, weekly, and monthly cost share reconciliation. Reports must include cost–share collected, cost–per–trip by provider, average trip cost, billing exceptions, system–detected anomalies, and adjustment recommendations. Data must be exportable and audit–ready for County review.– System Performance and KPI Metrics: – The Selected Bidder shall track and report system performance indicators including, but not limited to: average wait time, on–time pickup rate, booking success rate, system uptime/availability, dispatch latency, and API or data synchronization failures.(2) A pre–proposal meeting will be held on October 28, 2026.(3) All question must be submitted no later than November 4, 2026.