SW-116397 - USA (Tennessee) - Computer Reservations and Mobile Printing Solution - Deadline July 27,2026

Vendor needs to provide computer reservations and mobile printing solution. – Contractor shall provide a replacement of the existing library computer reservations and mobile printing solutions system.– Contractor must ensure on–premises system components are compatible with modern server OS or cloud–based solution.– This includes provisions of computer reservation, computer authorization management and reporting, print management and pay–for– print, Wi–Fi printing and public mobile printing, centralized management for configuration and reporting, authentication accounting module, coin and bill payment hardware, training/installation setup and configuration, maintenance and technical support services, as well as other related services.– Contractor shall provide an internet accessible solution system that allows patrons to request public computer reservations at multiple library branch locations.– Contractor shall provide a solution system that manages print queues, patron payment accounts, and print release/payment capabilities.– Contractor shall provide a solution system that has the ability to allow Wi–Fi printing and allows patrons using personal devices to be able to connect to the Metro Govt. guest Wi–Fi network or their cellular carrier to submit, release, and charge for print jobs.– Contractor shall provide a centralized management system for configuration and reporting.– Contractor shall provide default reporting for PC reservations, printing, and payments to include overall system reports as well as detailed capabilities.