SW-120301 - USA (Pennsylvania) - Artificial Intelligence (AI) Assisted Dictation Software - Deadline October 16,2026

(1) Vendor needs to provide artificial intelligence (AI) assisted dictation software.– Artificial intelligence–assisted recording, transcription, and documentation platform for use by approximately 100 to 150 Agency employees during contacts with children, youth, parents, caregivers, and other case participants.– Produce an accurate, AI–assisted transcript that can distinguish multiple speakers.– Securely capture an audio recording of the interaction in both settings, including when no internet connection is available.– Provide multilingual support.– Provide a secure platform that authorized staff can use on agency–issued phones, tablets, and computers during office interviews, home visits, field contacts, and other in–person or virtual interactions.– System shall produce a full transcript of the interaction and distinguish multiple voices so staff can tell, to a reasonable degree of accuracy, who said what.– Platform shall support interactions in more than one language so staff can record, transcribe, and produce usable draft documentation when participants speak languages other than English.– Employee editing and the system of record.– Audio retention. – Transcription and multiple speakers.(2) All questions must be submitted no later than October 9,2026.(3) The contract period will be for one year.