ITES-11358 - USA (Phillipsburg, New Jersey) - Information Technology Services - Deadline December 8,2026

(1) Vendor needs to provide information technology services to the government authority located in Phillipsburg, NJ. – Provide Information Technology Services to obtain network monitoring and management services support for enterprise and global networks in both the uniformed network (Police) and non–uniformed network.– The Network Managed Service Provider will bid on all networks and be able to deliver services consisting of but not limited to:o Management and Maintenance of all networks, including security and access.o Upgrades for network hardware and software, including security.o New project development and installation. Large scale or specialized projects may go out to public bid or other.o Day to Day Network/System Consulting– Provide high–quality technical solutions, support and expertise to all Town sites by means of managing Networks preforming testing, installations, upgrades for network hardware, software and security.– 24 x 7 Monitoring services– 24 x 7 On–site support If/when needed– 24 x 7 Remote managed services support if/when needed– New project development, installation and or preparation of technical specifications for public bid or other.– Network performance analysis (trend, analysis, performance monitoring and capacity planning)– Perform and document network changes in accordance with an approved change management process, including rollbackprocedures and maintenance window coordination.– Network management (utilization and capacity)– Network utilization and availability reporting– Management and administration of network monitoring tools– Maintain current network documentation including: Network diagrams, IP addressing schemes, VLAN configurations,– Wireless architecture, Firewall rule documentation, Device inventories, Network runbooks and operational procedures– Provide quality assurance on all networks installed equipment– Manage, monitor, and maintain network security infrastructure including firewalls, VPNs, intrusion detection/preventionsystems, network access controls, firmware updates, vulnerability remediation, and security configuration management.(2) The contract period will be for two years.