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OTHERopen🌐 United Kingdom (Find a Tender)NAC/4280

Community Support Service

North Ayrshire Council

Description

The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process. Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027. Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework. A PIN is currently live for the framework retender due to start in 2027.

Details

Posted
Jul 30, 2026
Response deadline
Aug 31, 2026, 11:00 AM UTC (31d)
Type
OTHER
Category
services
Procurement method
Open procedure
Status
active
Estimated value
GBP 84,119,850
Buyer
North Ayrshire Council
Jurisdiction
United Kingdom (Find a Tender)
Reference #
NAC/4280
Has Description
true
Country
United Kingdom
Tender Value Currency
GBP
Tender Legal Basis Scheme
CELEX
Tender Techniques Framework Agreement Period Rationale
The framework will be set up for 6 years in total 2 years plus the option to extend for a further 2 years and then another 2 years. July 2026 update - this has now been extended until July 2027, with
Tender Description
The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 h
Tender Contract Terms Performance Terms
1. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR 2. A quality management policy authori
Tender Classification Scheme
CPV
Tender Classification Description
Health and social work services
Tender Submission Terms Languages
en
Tender Submission Method
electronicSubmission
Tender Other Requirements Reduction Criteria
Bidders will be required to PASS North Ayrshire Councils financial checks "It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awa
Tender Procurement Method
open
Tender Award Criteria Details
This procurement is based on the most economically advantageous tender (MEAT) on the basis of best price-quality ratio, where price is 10% and quality is 90%. Please see PCStender for further informa
Other
Initiation Type: tender

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