SW-120451 - USA (North Carolina) - Records Management System - Deadline November 20,2026

(1) Vendor needs to provide records management system.– Comprehensive records management system, with modules that should include at a minimum, functionality for pre–incident planning, fire inspections, incident reporting, scheduling, personnel records, community risk reduction, health and safety, reporting and analytics, computer–aided dispatch (CAD) integration, training, fire investigation, command operations, and asset and inventory management– Provide an integrated platform supporting incident reporting; pre–incident planning; fire inspections, prevention, and permitting; scheduling and personnel records; training and certification tracking; fire investigations; incident command; community risk reduction and engagement; health and safety; and asset and inventory management– Develop and execute an implementation plan identifying project milestones, schedules, responsibilities, resource needs, and procedures for managing issues. work with department and city staff to configure the system to support established business processes and operational requirements.– Provide and configure integrations with Computer–Aided Dispatch (CAD) and applicable City and third–party systems. Integration needs include Microsoft ActiveDirectory or Entra ID, Esri ArcGIS, PeopleSoft, EnGov, TCE, and Microsoft Power BI– Provide mobile functionality supporting field activities, including incident documentation, inspections, pre–incident planning, and access to relevant operational information.(2) All questions must be submitted no later than October 30, 2026.