SW-117636 - USA (Minnesota) - Cloud-Based Ticketing and Event Management Solution - Deadline September 23,2026

(1) Vendor needs to provide cloud–based ticketing and event management solution. – Provide a comprehensive, cloud–based ticketing and event management platform that supports a wide range of agency event operations • Platform and hosting:– Cloud–based Software as a Service (SaaS) platform– Mobile–responsive interface– Browser compatibility across major platforms• Venue and event management:– Parent/child page structure for separate departmental event management– Ability to create and manage recurring events– Reserved seating and general admission functionality• Ticketing features:– Mobile and digital ticket delivery– Ticket transfer capabilities for administrators and end users– Customizable e–ticket design• Payment processing:– Integration with Authorize.net or equivalent payment processor– Support for Apple Pay, Google Pay, Venmo, and contactless payment methods• User management and security:– Single Sign–On (SSO) integration with university authentication systems– Tiered pricing and access for students, faculty, staff, alumni, and donors– Customizable administrative permission levels• Marketing and CRM features:– Coupon and promotional code functionality– Pre–sale access codes– Event link tracking and campaign attribution– Influencer/affiliate tracking links• Reporting and analytics:– Real–time sales reporting– Attendance and scan reporting– Financial reconciliation reporting• Implementation and support: – Dedicated onboarding and implementation support– Staff training and documentation– Ongoing customer support structure: Accessible online training materials, 24/7 chat support and 24/7 phone support(2) All the questions must be submitted no later than August 19, 2026. (3) The contract period will be for three years.