MRB-57952 - USA (California) - Community Relations Services - Deadline November 16,2026

(1) Vendor needs to provide community relations services. – Provide on–call professional services supporting community engagement, research, public affairs, digital engagement, training and facilitation, and related activities for capital projects, operational initiatives, and agency–wide programs.– Provide flexible, scalable outreach and engagement support across multiple projects and corridors.– Support data–driven engagement strategies through research and analytics.– Community Outreach and Engagement:• Coordinate public hearings and formal comment periods.• Track and document public comments and responses utilizing agency approved tracking software such as Salesforce, Smart Comments, or similar–type platforms and certified court reports.• Develop and implement project–specific outreach and engagement plans, for projects that could be in the planning, design, or construction phases.– Digital Engagement and Technology Platforms:• Produce interactive online engagement experiences• Develop and manage virtual town hall environments.• Create visual simulations• Produce virtual reality videos• Provide interactive mapping and digital survey tools.• Integrate outreach data with agency CRM systems.– Research, Polling and Data Analytics:• Conduct statistically valid polling and surveys.• Facilitate focus groups and stakeholder interviews.• Conduct demographic, socioeconomic and community profile analyses.– Public Affairs and Advocacy Support:• Develop stakeholder engagement strategies for elected officials and coalitions.• Provide rapid–response issue management support.• Develop strategic communications plans supporting project milestones.(2) Pre–bid meeting will be held on October 20, 2026. (3) All the questions must be submitted no later than October 23, 2026.