CC-3841 - USA (Massachusetts) - After-Hours and Emergency Telephonic Support Services - Deadline July 31,2026

(1) Vendor needs to provide after–hours and emergency telephonic support services to the government authority located in Massachusetts.– Telephone crisis intervention counseling and provide after–hours Employee Assistance Program (EAP) telephone coverage for employees.– Provide a single long–distance/toll–free phone number for after–hours support.– The Contractor shall answer the toll–free number, with a greeting indicating to the caller thathe/she has reached the After–Hours Employee Assistance Program (EAP) assistance line.