MB-10334 - USA (Texas) - Third-Party Damage Recovery and Claims Management Services - Deadline August 12,2026

(1) Vendor needs to provide third–party damage recovery and claims management services.– Identify City departments involved in damage reporting, claims, vehicle repair, asset repair, insurance coordination, risk management, police crash reports, fleet management, finance, and public works.– Recommend a workflow for claim identification, submission, review, documentation, approval, recovery, deposit, and closeout.– Provide a list of documents, photographs, reports, invoices, estimates, and other data needed for each claim type.– Incorporate the City’s Claims Review and Assignment Protocol into the implementation plan.– Establish protocols for City approval before filing claims, issuing demands, negotiating settlements,accepting payments, or closing claims.– Review police crash reports, accident reports, repair records, work orders, insurance documents,photographs, and related records.– Identify potentially responsible third parties.– Identify insurance carriers, responsible parties, contractors, subcontractors, property owners, vehicle owners, or other liable parties.– Review dormant, closed, under–recovered, or previously unpursued claims.– Workers’ compensation claims.– Employment–related claims.– Claims involving police, fire, EMS, emergency response, law enforcement activity, or public safety liability concerns.(2) All question must be submitted no later than July 29, 2026.