SW-120417 - USA (Arizona) - Security Computer-Aided Dispatch and Records Management System - Deadline October 23,2026

(1) Vendor needs to provide security computer–aided dispatch and records management system.– Replace or modernize existing dispatch and records processes with a single, integrated CAD/RMS platform tailored to school security operations.– Centralized and distributed CAD capability supporting the 14 patrol officers and the 23 secondary–school dispatchers.– Call entry, prioritization, unit recommendation, and status tracking.– Real–time unit location and AVL support for mobile patrol units.– Automated, configurable notifications via SMS and email to designated personnel upon the occurrence of defined system events.– Incident Report creation, review, approval, and storage.– Patrol log and activity log functionality for campus security officers and patrol officers.– Searchable case history, person and vehicle records, and reporting and analytics tools.– Campus mapping and GIS capability with ability to display floor plans and key locations.– Comprehensive training program for dispatchers, patrol officers, campus security officers, and administrators.– Support microsoft Entra ID for single sign–on (SSO), multi–factor authentication (MFA), and conditional access using industry–standard authentication protocols.(2) All questions must be submitted no later than October 15, 2026.(3) The contract period will be for one year.