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Civilian Human Resources Benefits Contact Center (HRBCC)

Key dates

Posted
Sep 3, 2026
Response deadline
Sep 16, 2026, 2:00 PM UTC
Archive date
Mar 3, 2027
Archive type
autocustom

Classification

Notice type
Sources Sought
Base type
Sources Sought
Set-aside
—
Set-aside code
—
PSC
R431

NAICS

Issuing office

Department
DEPT OF DEFENSE
Sub-tier
DEPT OF THE NAVY
Office
NAVSUP FLT LOG CTR NORFOLK
Office code
017.1700.NAVSUP.NAVSUP GLS.NAVSUP FLC NORFOLK.N00189
Organization type
OFFICE
Office address
NORFOLK, VA, 23511-3392, USA

Place of performance

Street
OCHR NORFOLK OPERATIONS CENTERNORFOLK NAVAL SHIPYARDPORTSMOUTH VA 23709
Street 2
—
City
—
State
—
Zip
23709
Country
—

Contacts

Description

SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

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Metadata

Notice ID
a523f84a41cb4f82b790583686429ba2
Full path
DEPT OF DEFENSE.DEPT OF THE NAVY.NAVSUP FLT LOG CTR NORFOLK
Office code
017.1700.NAVSUP.NAVSUP GLS.NAVSUP FLC NORFOLK.N00189
Ingested
Sep 4, 2026
Updated
Sep 13, 2026