PresolicitationActive26-12-APMO
Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) Modernization
TREASURY, DEPARTMENT OF THE / INTERNAL REVENUE SERVICE / DEPT OF TREASURY IRSKey dates?
- Posted?
- Jul 7, 2026
- Response deadline?
- Feb 20, 2026, 5:00 PM UTC
- Archive date?
- —
- Archive type?
- autocustom
Classification?
- Notice type?
- Presolicitation
- Base type?
- Presolicitation
- Set-aside?
- —
- Set-aside code?
- —
- PSC?
- R799
NAICS?
Issuing office?
- Department?
- TREASURY, DEPARTMENT OF THE
- Sub-tier?
- INTERNAL REVENUE SERVICE
- Office?
- DEPT OF TREASURY IRS
- Office code?
- 020.2050.203450
- Organization type?
- OFFICE
- Office address?
- KEARNEYSVILLE, WV, 25430, USA
Place of performance?
- Street?
- —
- Street 2?
- —
- City?
- Atlanta
- State?
- Georgia
- Zip?
- —
- Country?
- UNITED STATES
Contacts?
- Ana Rollinsprimary
- Iman Streetsecondary
Description?
The purpose of this RFI is to seek contractors to support IRS in assessing and implementation of a roadmap to modernize the over 350 nationwide TAC offices that provide assistance to taxpayers who require in-person help with tax law inquiries, account resolution, identify verification and other taxpayer needs. As part of this implementation, we will need support to 1) Document current state, 2) Develop a roadmap for future state and 3) help implementation of approved roadmap. This would be a comprehensive modernization effort including people, technology and reporting. February 12, 2026, the amendment 1 to the attachment 4 and the RFI submission instructions are posted. July 7, 2026, this requirement will be competed through a GSA Governmentwide Acquisition Contract (GWAC); therefore, no additional information will be posted on SAM.gov.
Attachments (5)?
- Download📎 Attachment+2+-+Acronyms.pdfapplication/pdf · 106 KB
- Download📎 Attachment+3+-+Contractor+On-Boarding+Requirements.pdfapplication/pdf · 155 KB
- Download📎 TAC+Modernization_RFI+Amend+1.pdfapplication/pdf · 178 KB
- Download📎 Attachment+1+-+TAC+Modernization+-+PWS+v5_RFI.pdfapplication/pdf · 401 KB
- Download📎 Attachment+4+-+Vendor+Response+Template+Amend1.xlsxapplication/octet-stream · 135 KB
Other notices in this solicitation?
Similar open contracts
Metadata?
- Notice ID?
- 2f01907ed24e4a019a54e27029aedb17
- Full path?
- TREASURY, DEPARTMENT OF THE.INTERNAL REVENUE SERVICE.DEPT OF TREASURY IRS
- Office code?
- 020.2050.203450
- Ingested?
- Jul 8, 2026
- Updated?
- Jul 11, 2026