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closed🌐 santacruzcaRFP No. IT-0046

Software and Implementation Services for an Enterprise Resource Planning (ERP), and Utility Billing (UB) Software Systems Environment

santacruzca / Information Technology

Description

The City of Santa Cruz has issued this Request for Proposal (RFP) to solicit responses from qualified firms (Proposers) offering proven, commercial-off-the shelf solutions to replace its current Tyler Technologies, Eden, ERP and Utility Billing Platforms. The City’s goal is to take advantage of modern ERP and Utility Billing Systems that are fully integrated and designed around best practices allowing the city to streamline and improve processes that result in timely, accurate, and easy‐to‐access information. The City is seeking a qualified Proposer(s) who demonstrates organizational, functional, and technical capabilities necessary to implement and support ERP and Utility Billing Solutions. The Proposer(s) will provide professional services to the City including best practices guidance, data conversion, system configuration, training, testing, project management, interface development, and ongoing customer services. It is the City’s preference to seek Proposer(s) who offer a complete solution; however, the City is open to receiving responses from Proposer(s) offering partnerships and subsets of functionality. Details can be found in the RFP Specifications document. Failure to meet all of the RFP Requirements will not disqualify a proposer; however, the City will evaluate each proposal to determine if the overall fit is in the best interest of the City.

Details

Posted
Nov 1, 2023
Response deadline
Jan 19, 2024, 11:00 PM UTC
Status
closed
Buyer
santacruzca
Department
Information Technology
Jurisdiction
santacruzca
Reference #
RFP No. IT-0046
Summary
<p>The City of Santa Cruz has issued this Request for Proposal (RFP) to solicit responses from qualified firms (Proposers) offering proven, commercial-off-the shelf solutions to replace its current Ty
Is Paused
false
Template Title
Solicitation
Copy Count
1
Government Organization City
Santa Cruz
Government Organization Name
City of Santa Cruz
Government Organization State
CA
Government Organization Website
https://www.cityofsantacruz.com/
Government Organization Zip Code
95060
Government Organization Address1
809 Center st
Government Organization Timezone
America/Los_Angeles
Government Organization Country Code
US
Closed Substatus
awarded

Contact

(831)400-8360
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This listing is a summary from santacruzca's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.

Raw record
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  "summary": "<p>The City of Santa Cruz has issued this Request for Proposal (RFP) to solicit responses from qualified firms (Proposers) offering proven, commercial-off-the shelf solutions to replace its current Tyler Technologies, Eden, ERP and Utility Billing Platforms. The City&rsquo;s goal is to take advantage of modern ERP and Utility Billing Systems that are fully integrated and designed around best practices allowing the city to streamline and improve processes that result in timely, accurate, and easy‐to‐access information.&nbsp;&nbsp;&nbsp;</p><p>The City is seeking a qualified Proposer(s) who demonstrates organizational, functional, and technical capabilities necessary to implement and support ERP and Utility Billing Solutions.&nbsp; The Proposer(s) will provide professional services to the City including best practices guidance, data conversion, system configuration, training, testing, project management, interface development, and ongoing customer services.&nbsp; &nbsp;</p><p>It is the City&rsquo;s preference to seek Proposer(s) who offer a complete solution; however, the City is open to receiving responses from Proposer(s) offering partnerships and subsets of functionality. Details can be found in the RFP Specifications document. Failure to meet all of the RFP Requirements will not disqualify a proposer; however, the City will evaluate each proposal to determine if the overall fit is in the best interest of the City.</p><p style=\"margin: 0in; text-align: justify; font-size: 11pt;\">&nbsp;</p>",
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