closed🌐 lextran2023-07

Employee Development & Customer Service Training

lextran / Administration

Description

The Transit Authority of Lexington-Fayette Urban County Government, herein referred to as Lextran is issuing this Request for Proposals (RFP) to award a competitive contract to a contractor to develop a program for customer service training and employee professional development services for all employees. This training and employee development will focus on Lextran’s mission statement: “ We serve people and our community with mobility solutions .” Title: 'Project Title Reference Number: 'Project ID Proposals for Furnishing the Product(s) / Service(s) Described Herein Will Be Received Until: 'Proposal Submission Time eastern time on 'Proposal Submission Date Proposals received after the time specified may not be considered for award. Proposals shall be submitted online via Lextran's eProcurement Portal If you have any questions on this project, please submit your questions via Q&A section on Lextran's eProcurement Portal. All questions, requests for clarification or comments concerning this RFP are due from proposers by end of day on 'Question & Answer Submission Date . Lextran will respond to questions directly in the Q&A section as questions with a published response will become publicly visible (with the asker remaining anonymous). Any changes or corrections to the RFP itself will be published in the form of an addendum. Lextran may reject any submissions that are incomplete or non-responsive or submitted after the deadline. Lextran reserves the right to cancel or reissue this RFP, or to reject, in whole or in part, any and all submissions received in response to this RFP should Lextran determine that the responses received are unsatisfactory or that such cancellation or rejection is in the best interest of Lextran. Lextran further reserves the right to waive any minor technical deficiency or irregularity in a submission package. The determination of the selection criteria and the process for evaluating the proposal shall be in the sole and absolute discretion of Lextran.

Details?

Posted: Oct 12, 2023
Response deadline: Dec 6, 2023, 8:00 PM UTC
Status: closed
Buyer: lextran
Department: Administration
Jurisdiction: lextran
Reference #: 2023-07

Summary: <p>The Transit Authority of Lexington-Fayette Urban County Government, herein referred to as Lextran is issuing this Request for Proposals (RFP) to award a competitive contract to a contractor to deve
Is Paused: false
Template Title: RFP TEMPLATE
Copy Count: 0
Government Organization City: Lexington
Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/e8e1c434-213f-44c9-82d8-73687c237997_Lextran_Horizontal_Digital_RGB.png
Government Organization State: KY
Government Organization Website: https://lextran.com/work-with-us/procurement/
Government Organization Zip Code: 40508
Government Organization Address1: 200 West Loudon Avenue
Government Organization Timezone: America/New_York
Government Organization Country Code: US
Government Organization Phone Country: 1
Closed Substatus: awarded

Contact

(859)255-7756

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Raw record

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  "title": "Employee Development & Customer Service Training",
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  "summary": "<p>The Transit Authority of Lexington-Fayette Urban County Government, herein referred to as Lextran is issuing this Request for Proposals (RFP) to award a competitive contract to a contractor to develop a program for customer service training and employee professional development services for all employees. 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All questions, requests for clarification or comments concerning this RFP are due from proposers by end of day on <span class=\"templateTag mceNonEditable\" data-templatevariable=\"project.qaDeadline\"><svg class=\"codeIcon\" xmlns=\"http://www.w3.org/2000/svg\" width=\"14px\" height=\"14px\" viewBox=\"0 0 24 24\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M14.9708 5C15.6167 5 16.2228 5.31193 16.5982 5.83752L21 12L16.5982 18.1625C16.2228 18.6881 15.6167 19 14.9708 19H12V17H14.9708L18.5422 12L14.9708 7H5V10H3V7C3 5.89543 3.89543 5 5 5H14.9708Z\" fill=\"currentColor\"></path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6 12C5.44772 12 5 12.4477 5 13V15H3C2.44772 15 2 15.4477 2 16C2 16.5523 2.44772 17 3 17H5V19C5 19.5523 5.44772 20 6 20C6.55228 20 7 19.5523 7 19V17H9C9.55228 17 10 16.5523 10 16C10 15.4477 9.55228 15 9 15H7V13C7 12.4477 6.55228 12 6 12Z\" fill=\"currentColor\"></path></svg>'Question &amp; Answer Submission Date</span>. Lextran will respond to questions directly in the Q&amp;A section as questions with a published response will become publicly visible (with the asker remaining anonymous). Any changes or corrections to the RFP itself will be published in the form of an addendum.</p><p>Lextran may reject any submissions that are incomplete or non-responsive or submitted after the deadline. Lextran reserves the right to cancel or reissue this RFP, or to reject, in whole or in part, any and all submissions received in response to this RFP should Lextran determine that the responses received are unsatisfactory or that such cancellation or rejection is in the best interest of Lextran. Lextran further reserves the right to waive any minor technical deficiency or irregularity in a submission package. The determination of the selection criteria and the process for evaluating the proposal shall be in the sole and absolute discretion of Lextran.</p>",
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  "created_at": "2022-12-27T21:02:20.000Z",
  "department": {
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  "closedSubstatus": "awarded",
  "proposalDeadline": "2023-12-06T20:00:00.000Z",
  "releaseProjectDate": "2023-10-12T16:26:04.914Z"
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