Cisco Security Incident Response Retainer Enhanced

{
  "id": 126117,
  "_slug": "pembrokepines",
  "title": "Cisco Security Incident Response Retainer Enhanced",
  "status": "closed",
  "summary": "<p>The City of Pembroke Pines is seeking bids from qualified firms, hereinafter referred to as the Contractor, to <span class=\"templateTag mceNonEditable\" data-templatevariable=\"customVariable.1593559\"><svg class=\"codeIcon\" xmlns=\"http://www.w3.org/2000/svg\" width=\"14px\" height=\"14px\" viewBox=\"0 0 24 24\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M14.9708 5C15.6167 5 16.2228 5.31193 16.5982 5.83752L21 12L16.5982 18.1625C16.2228 18.6881 15.6167 19 14.9708 19H12V17H14.9708L18.5422 12L14.9708 7H5V10H3V7C3 5.89543 3.89543 5 5 5H14.9708Z\" fill=\"currentColor\"></path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6 12C5.44772 12 5 12.4477 5 13V15H3C2.44772 15 2 15.4477 2 16C2 16.5523 2.44772 17 3 17H5V19C5 19.5523 5.44772 20 6 20C6.55228 20 7 19.5523 7 19V17H9C9.55228 17 10 16.5523 10 16C10 15.4477 9.55228 15 9 15H7V13C7 12.4477 6.55228 12 6 12Z\" fill=\"currentColor\"></path></svg> What is the procurement purpose?</span>, in accordance with the terms, conditions, and specifications contained in this solicitation.</p><p>Cisco Security Incident Response Retainer Enhanced is a flexible service offering that provides both proactive (readiness) and reactive (retainer) services against cyber threats.</p><p>Proactive (readiness) services include:</p><ul><li>Incident response readiness assessment:&nbsp; evaluate a number of data points, including previous incidents, current roles and responsibilities, organizational design, patching operations, logging capabilities, and more to obtain a deep understanding of the environment.</li><li>Proactive threat hunting: work alongside the City's IT team to determine the focus in nature. Depending on the focus, appropriate tools and methodologies will be planned to cover those areas. Then deploy the needed technologies into the environment and configure and tune them. After this, will utilize numerous methods to look for active compromises. Upon completion, a report is issued that includes a compromise assessment summary, recap, findings, and recommendations.</li><li>Strategy and planning: build out of a roadmap and associated plans for how to respond to incidents.</li><li>Tabletop exercise: design, lead, and facilitate exercises to evaluate the effectiveness of the Incident Response (IR) plan.</li><li>Assessment findings: Based on the findings from the readiness assessment, strategy and planning, and tabletop exercises, prioritized recommendations are provided that will assist in prepping the environment to better prevent, detect, and respond to future incidents.</li><li>Defined service levels: 24x7x365 access to resources when needed most. Cisco Security Incident Response Retainer team(s) can respond within 2 hours remotely and be deployed to your location within 24 hours.</li></ul><p>&nbsp;</p><p>Reactive (retainer) services include:</p><ul><li>Triage: Assessing the current incident/situation to understand how best to initiate and design a response strategy.</li><li>Coordination: Tracking status, outstanding action items, and compiling updates as needed to make sure the incident is handled with care.</li><li>Investigation: Understanding the scope of the attack by deploying the necessary tools, reviewing log sources to analyze patterns and issues, performing needed forensics, and reverse engineering malware.</li><li>Containment: Quarantining and severing additional actions by the attacker.</li><li>Remediation: Removal of malware and other tools and artifacts left by the attackers.</li><li>Breach communications: If needed, assistance can be provided from internal crisis communications team to make sure the proper communications experts are brought in for the job, not relying on a one-size-fits-all approach.</li></ul><p>&nbsp;</p><p>Overall benefits of Cisco Security Incident Response include:</p><ul style=\"margin-bottom: 0in; margin-top: 0px;\"><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Better readiness to respond to incidents</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Shortened time to security resolution</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Risk mitigation for reactive incidents</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Decreased risk through proactive security design</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Expert team that&rsquo;s ready to help when you need it</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Reduced costs of incidents</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Ability to get the City back to normal more quickly following an incident</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Heightened ability to combat cyber-threats</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Validated security controls</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt;\"><span style=\"font-size: 11.5pt;\">Accelerated capabilities of your security operations center and incident reporting</span></li></ul><p>&nbsp;</p>",
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  "created_at": "2024-10-21T15:34:12.126Z",
  "department": {
    "id": 7435,
    "name": "Technology Services"
  },
  "government": {
    "code": "pembrokepines",
    "organization": {
      "city": "Pembroke Pines",
      "logo": "https://assets.procurement.opengov.com/logo-uploads/1052efca-1ea8-4c01-af93-f1d389ab961c_PP_City_Logo_PNG.png",
      "name": "City of Pembroke Pines",
      "phone": "(954)431-4884",
      "state": "FL",
      "website": "http://www.ppines.com/",
      "zipCode": "33025",
      "address1": "601 City Center Way",
      "address2": null,
      "phoneExt": null,
      "timezone": "America/New_York",
      "countryCode": "US",
      "phoneCountry": "1"
    }
  },
  "financialId": "TS-24-16",
  "closeOutReason": null,
  "closedSubstatus": "awarded",
  "proposalDeadline": "2024-11-12T19:00:54.403Z",
  "releaseProjectDate": "2024-10-22T04:00:00.000Z"
}